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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Randy Fazio

October 22, 2025

5  out of  5
rating by Randy Fazio
"I greatly appreciate having State Farm for auto insurance for my cars. . Amanda is truly a great asset to your company. Always makes my day with her warm and charming personality. Actually I go in to State Farm and pay my bill, cause I know when I leave I am in a better mood. And I enjoy having a small conversation with her while I am there.."
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Whitney

October 22, 2025

5  out of  5
rating by Whitney
"Lindsay went above and beyond to help me understand my options and make sure I got the best coverage for my needs. She was patient, friendly, and really took the time to explain everything clearly. It’s rare to find someone who genuinely cares about helping people — she made the whole process easy and stress-free. Highly recommend asking for Lindsay if you need help with your insurance!"
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Terry Cogar

October 22, 2025

5  out of  5
rating by Terry Cogar
"Amanda is a great worker she is very kind and helpful outstanding employee no contest"
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Chad Porter

October 22, 2025

5  out of  5
rating by Chad Porter
"Amanda was very professional and saved me a lot of money. She nearly halved my monthly premium."
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Amanda Dye

October 22, 2025

5  out of  5
rating by Amanda Dye
"The process of purchasing insurance was made easy with Lindsey guiding us. Everything went smoothly! She answered any questions I had, and got back to me in quick time. I appreciate her so much! I’m glad we decided to purchase this insurance. 😊"
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Kerri Henry

October 22, 2025

5  out of  5
rating by Kerri Henry
"Lindsey and Amanda are aleays so nice and helpful! They’ve both helped me get everything done with both cars due to hail damage. Thank you so much for your help!"
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Wayne Hooper

October 22, 2025

4  out of  5
rating by Wayne Hooper
"As for my experiences with Amanda and Jordan I couldn’t ask for folks more polite, courteous and making every effort to help policyholders. Amanda was my first contact and she was attentive and understanding from the get-go. I only wish they had claims office management that was as equally responsive and willing to take care of policyholders as Amanda and Jordan. Amanda, thanks for all your help!"
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Hannah Marie

October 22, 2025

5  out of  5
rating by Hannah Marie
"Amanda is always so helpful!"
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Joesph Bryner

October 21, 2025

5  out of  5
rating by Joesph Bryner
"I had the pleasure of speaking with Mr. Jackson in regards of trying to save money on my insurance. He was very professional and knowledgeable of what I was looking for. He was very easy to talk to and he was able to save me more than I imagined by switching over to their agency. I highly recommend this agency as they are very personable and can have regular conversation while also helping you get switched over in a timely fashion. Thank you Jackson!"
We responded:
"Joesph, Thank you so much for taking the time to share your experience with our office. We truly appreciate your trust in our business and look forward to serving your insurance needs in the future! - Christian"
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Courtney Bailes

October 21, 2025

5  out of  5
rating by Courtney Bailes
"Amanda Linville is always so helpful and always helps me when I have questions ."
We responded:
"Thank you for the review, I will tell Amanda about the 5 stars! - Christian Brand, State Farm"
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Tiffany Mander

October 21, 2025

5  out of  5
rating by Tiffany Mander
"Great coverage and great service! Lindsey takes care of me immediately every time I reach out!"
We responded:
"Thank you for the review Tiffany! Reach out anytime!"
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Lexi Martin

October 21, 2025

5  out of  5
rating by Lexi Martin
"StateFarm is great! Amanda is always willing to help us with our insurance needs whenever I call. Great service always!"
We responded:
"Thank you for reviewing my agency and I am glad Amanda could help you out with the right insurance at the right price. Thank you! - Christian Brand, Agent"
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Crystal Oliver

October 21, 2025

5  out of  5
rating by Crystal Oliver
"Lindsey Gilkerson is the absolute best! Anytime I have a question about anything with my policy, she gets the answer immediately. She’s friendly, professional and does a wonderful job making sure I’m satisfied!"
We responded:
"What a great review, thank you for the kind words about Lindsey. I will tell her about the amazing service. Thank you for being a part of my agency. - Christian Brand, State Farm"
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hunter salmons

October 21, 2025

5  out of  5
rating by hunter salmons
"I switched from another State Farm agency to Christian’s and have not regretted it one bit. Lindsey has been phenomenal to work with. As a business owner I often get asked for certain changes on my insurance and she has always been on the ball every time I’ve ever needed anything. Great people with a fast response!"
We responded:
"Thank you for the review and I am glad Lindsey could help you! - Christian Brand, State Farm"
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Brandy Holmes

October 21, 2025

5  out of  5
rating by Brandy Holmes
"Christian and Amanda are always so quick to answer my questions! They both make themselves accessible to clients, and go above and beyond to ensure a hassle-free experience with any of my personal insurance needs. Ive been very happy with the rates through this agency, the customer service by these two is phenomenal, and any issues have been quickly and efficiently addressed and corrected. Amanda is my go-to anytime I call- she really makes you feel valued as a client."
We responded:
"Thank you for the review, I agree Amanda is great and always ready to help. We appreciate you being a part of my agency! - Christian Brand, Agent"
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Caroline Elders

October 16, 2025

5  out of  5
rating by Caroline Elders
"This Afternoon I spoke with Jordan. He was clear and concise on what was included in my policy. He made the process easy and seamless. I couldn't have asked for a better team and could see myself with this agency for a while. Thank you for finding an amazing plan at an amazing rate! Was able to get signed up for full coverage at an easy and simple pace, Thank you!!"
We responded:
"Hi Caroline, thank you for the review and I will let Jordan know how well he did. Welcome to my agency! - Christian Brand, Agent"
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Lillian Wright

October 16, 2025

5  out of  5
rating by Lillian Wright
"jackson was a big big help! i was struggling with my last insurance company and they kept changing up on me so i finally just left them and chose state farm and jackson has been the best help imaginable! i will definitely recommend state farm to everyone i know."
We responded:
"What a great review, thank you Lillian! Jackson is great and we are happy he could help you come to my agency. - Christian Brand, Agent"
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Sherri Day

October 14, 2025

5  out of  5
rating by Sherri Day
"You need to speak with JACKSON!!! I’m sure everyone here is just as great but this agent provided us with auto insurance, renters insurance and road side assistance for 1/3 less than what I was paying at my previous insurance company and that was just for the auto insurance!!! I am highly impressed and very happy to have joined State Farm. Thanks again, Jackson!"
We responded:
"What a great review for the office and specifically for Jackson. We love hearing reviews like this and I will let Jackson know how well you enjoyed the price and service. Welcome to my agency! - Christian Brand, State Farm"
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Tammy Crane

October 14, 2025

5  out of  5
rating by Tammy Crane
"I love my agent Jackson, he saved me so much money today."
We responded:
"Thank you for the review and Jackson is fantastic. Welcome to my agency and feel free to reach out anytime. Thank you! - Christian Brand, State Farm"
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Firebird6196

October 6, 2025

1  out of  5
rating by Firebird6196
"Called in at 3 pm, was told I'd get a call back, waited till 4:45 and no call, I attempted to contact them and every call went to voicemail, this is ridiculous, I also was supposed to have renters insurance and that's apparently just not on my policy, I've been without a vehicle because of the place you guys sent my car too coming up on 3 weeks now, this Is absolutely infuriating and ridiculous( UPDATE CHRISTIAN, THIS IS THE RIGHT LOCATION)"
We responded:
"Hi Firebird6169, I am sorry to hear all of that. If you would call or text into our office number (304) 760-5001, I will personally look up your claim and help facilitate what is needed. As far as the body shop that is taking a long time, I have no control of any business practices with them. If you are at a body shop that State Farm suggested, they would be on our approved vendor list and I would like feedback about them to help rectify customers moving forward with that body shop. I understand your frustration, but I am willing to help. - Christian Brand, State Farm"
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Sharon Stull

October 2, 2025

5  out of  5
rating by Sharon Stull
"He is friendly he is knowledge in the insurance business outstanding customer service"
We responded:
"Thank you Sharon! Welcome to my agency! - Christian Brand, State Farm"
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Easy Getaway

September 25, 2025

5  out of  5
rating by Easy Getaway
"Great Service from Mr. Nicely - he was able to help me out. Thanks, Jordan!"
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Christian"
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a and j guns

September 24, 2025

5  out of  5
rating by a and j guns
"Awesome people easy to switch"
We responded:
"Thank you for the 5 stars and telling people how easy it is to switch! Welcome to my agency! - Christian Brand, Agent"
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Hunter Blankenship

September 24, 2025

5  out of  5
rating by Hunter Blankenship
"Great rates and very helpful"
We responded:
"Hunter, welcome to my agency, I am glad we could save you money and find the right insurance for you! - Christian Brand, Agent"
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Josh Jones

September 4, 2025

5  out of  5
rating by Josh Jones
"Great people very helpful"
We responded:
"Josh, Thank you for the kind words! We appreciate your trust in our business. - Christian"